Frequently Asked Questions

• Does my personal income affect my eligibility to get uniform from Kings Oak Uniform Bank?

No! We do not ask about your personal income. It does not play a factor in getting free school uniform from us.

• I work, am I still eligible?

Yes! Anyone can get uniform and school supplies from us regardless of employment status.

• I only need one item, should I bother using your services?

Yes! A lot of customers are families needing the odd jumper or blazer. (All items are subject to availability)

• How much is uniform from Kings Oak Uniform Bank?

All uniform and school supplies from ourselves are FREE of charge. Donations are welcome but we don't encourage them.

• How much uniform can I have?

We supply TWO of everything per child, apart from Blazers, Shoes, PE Kit and Accessories these are ONE per child.

• How often can I have uniform off of Kings Oak Uniform Bank?

As often as you need. 

• Can I shop on behalf of someone else?

Yes! This isn't a problem please let us know if you are planning on shopping for other people on a regular basis as we may think you are abusing our service.

• Can I give you my child's old school uniform?

Yes! Donating your old school uniform to us can help keep our stock up. Please visit our Donate Uniform Page and FAQ (above) for more information on how to do this.

• Can I donate money?

Yes we accept donations! Currently the only way to donate to us is by visiting us on one of our open days.

• The uniform I want to donate has marks on it. Can I still donate it?

We check Items for stains, marks, scuffs, holes, missing buttons etc as these are considered beyond wear and wouldn't provide a child with a smart uniform so unfortunately we dispose of these. Please do not use us a tip and donate such items please use your own local recycling or garbage disposal point.

• Can I donate normal clothes?

No! These will be disposed of. Please do not try and sneak in normal clothes into your donation. If you are found repeatedly doing this you will be refused assistance.

PLEASE NOTE: At various points throughout the year we stop accepting donations due to various reasons such as overcrowding, please see our Donate Uniform page for up to date information on this.